About Me

Smiling man with short hair wearing a light gray collared shirt against a plain background.

Hi, I’m Trystan Conway — an experienced Allied Health business coach, operational expert, and mentor. I’m passionate about helping NDIS providers, Aged Care organisations, and Allied Health professionals thrive in a complex and evolving industry.

With over six years in executive leadership, I co-founded and scaled an Allied Health startup to 300+ staff and $15M+ annual revenue. I created Conway Consulting Group to support providers like you in building sustainable, scalable, and efficient businesses — without the guesswork.

My Journey

Illustration of a person hiking with a backpack in a mountainous landscape, featuring clouds, location markers, and minimal vegetation.

I began my career as a Physiotherapist in Aged Care and disability, before moving into leadership and business operations. As co-founder and director of a national Allied Health provider, I experienced firsthand the challenges of running and scaling a business under the NDIS and Aged Care reforms — from compliance and workforce issues to financial pressure and systems chaos.

Through strategic planning, systems thinking, and a deep understanding of NDIS compliance, funding models, and service delivery, I helped transform that business into a highly efficient, financially sustainable organisation that served thousands of participants across Australia.

Why I Started Conway Consulting Group

Illustration of a person with a thought bubble containing symbols of creativity and brainstorming, such as a lightbulb, gears, and text bubbles. Next to them is a flip chart with a graph, and a potted plant is beside it.

Running a healthcare business shouldn’t feel overwhelming — but too often, it does.

I started this consultancy to help others navigate the complexities of the NDIS, Aged Care, and Allied Health sectors. My mission is to help you optimise operations, improve financial performance, and grow your practice — without the burnout.

Whether you're a solo clinician launching a practice or a national provider looking to scale, I offer tailored strategy, hands-on implementation, and practical mentorship to help you grow with clarity and confidence.

Independent. No Conflicts. Focused on Your Success.

Illustration of a person standing atop a purple arrow, holding a flag with a star. A target with an arrow, gears, a trophy, and an upward arrow surround the scene, symbolizing success and achievement.

One thing that sets me apart:

I don’t operate clinical services — and that’s a deliberate choice.

This independence means:

  • I don’t compete for referrals

  • I have no hidden agenda

  • My only goal is to back your business, not mine

You get honest, experienced advice — free from conflicts of interest — with every recommendation designed to strengthen your business, your team, and your results.

How Can I Help?

My consulting services focus on four key areas:

Business Strategy & Optimisation

Streamline operations and improve sustainability through:

  • Business Optimisation – Improve workflows and service delivery

  • Financial Strategy – Increase margins, manage costs, and improve cash flow

Growth & Expansion

Attract more clients and scale your healthcare business through:

  • Strategic Growth Planning – Build a sustainable roadmap

  • Referrals & Marketing – Increase referrals and improve outreach

People & Leadership

Support your team with:

  • Business Coaching & Mentoring – 1:1 support for owners and leaders

  • Recruitment Strategy – Hire and retain top talent without high agency costs

Tech, Systems, AI & Automation

Implement tech that saves time and drives efficiency:

  • Workflow Automation – Automate admin and improve systems

  • Tech Stack Optimisation – Choose the right tools for your team

Frequently Asked Questions (FAQ)

  • Our business strategy and optimisation services help you build a more sustainable, profitable, and efficient operation. We’ll assess your current systems and implement tailored strategies to:

    • Increase profitability and improve cash flow

    • Streamline administrative workflows using automation and smarter systems

    • Enhance service delivery, client retention, and participant outcomes

    Whether you run an Allied Health clinic, NDIS service, or Aged Care business, we help you make confident, data-driven decisions for long-term success.

  • Our growth consulting services help Allied Health, NDIS, and Aged Care providers expand sustainably by:

    • Creating a clear roadmap to scale services and increase capacity

    • Developing referral networks and marketing strategies that work

    • Identifying new revenue streams and improving client acquisition

    We’ll help you move beyond reactive growth and into a more strategic, scalable model.

  • We offer expert guidance to help you build a strong, high-performing team through:

    • Proven recruitment and retention strategies for Allied Health and NDIS providers

    • Performance coaching for owners, managers, and clinical leaders

    • Support with culture-building to increase team engagement and accountability

    Whether you’re hiring your first employee or leading a national team, we help you grow into your leadership role with confidence.

  • We help you implement practical, efficient technology solutions for Allied Health and NDIS providers, including:

    • Practice management software (e.g., Splose, eZaango, Cliniko, Lumary)

    • CRM systems for better referral tracking, lead management, and client engagement

    • Automation tools to streamline admin, improve compliance, and reduce duplication

    With the right tech stack, your business can run smoother, faster, and smarter.

  • We offer flexible consulting options to suit your stage of business and level of support needed:

    • Business Coaching & Mentoring – 1:1 strategic guidance for business owners and leaders

    • Retainer Consulting – Ongoing support embedded into your operations (monthly, fortnightly, or weekly)

    • Project-Based Consulting – Fixed-scope support for specific challenges (e.g., tech upgrades, recruitment systems, pricing models)

    All services are tailored for Allied Health businesses, NDIS providers, and Aged Care organisations — with a focus on real-world results and sustainable growth.

Let’s Work Together

Illustration of three people holding large puzzle pieces and smiling, symbolizing teamwork and collaboration.

I believe in practical, actionable strategies — not cookie-cutter advice.

If you're ready to move past trial-and-error and get tailored support from an experienced Allied Health consultant and NDIS business coach, let's connect.